For watches that do not meet reserve, the seller receives the high bidder’s contact info upon close of auction as they have won the opportunity to purchase the watch. From there, it is up to the two of them to work out a deal. In cases where reverse is not met, we do not share other user contact info or broker deals after the close of auction.
We do not provide a seller’s contact information after an auction has closed. If you want to be notified when a particular model goes live, you can sign up to receive model page alerts.
See question below “What is a Model Page?”.
We encourage all potential bidders to inspect a watch prior to placing a bid. If you would like to inspect a watch or have it inspected, you can use the Contact Seller button on the listing to make contact with the seller and arrange an inspection.
Fairness is one of our most important values on UWMW and we have gone to great efforts to develop a system that is transparent and fair to all of our users. We do not allow sellers to bid on their own listing, and any such behavior is strictly prohibited. We have tools in place that monitor bidding and the user accounts from which bids are placed to ensure this doesn’t happen. Additionally, we choose to make each user’s account history public via their user profile.
Once you complete your submission, our Auction Manager will review it and get back to you, typically within 48 hours. There is no way to edit your initial submission, however you will have the opportunity to add more information and photos after the initial correspondence.
We rarely change usernames except in special circumstances. If you need your username changed, please email us at shipping@uwantmywatch.com and provide us with your requested username along with why you would like it changed.
Yes. You can cancel or change your shipment anytime before the package has been picked up. If you need to change details regarding your shipping order, please email us at shipping@uwantmywatch.com. Or, for more urgent shipping concerns, you can give us a call at 215-627-6910